Privacy policy

At Terra Natural Capital AG (hereinafter “we” or “Terra Natural Capital“), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to protect your personal data.

 

Controller

The controller of the data processing described herein is Terra Natural Capital AG, Haltenstrasse 17, 8645 Rapperswil-Jona, Switzerland, info@terranaturalcapital.

If you have any questions in relation with this Privacy Policy, please contact us at the address indicated above.

 

Who this Privacy Policy applies to

In the course of our business activities, we may collect and process personal data from visitors of our website www.terranaturalcapital.com (hereinafter “website“) and our social media presences (hereinafter “social media presences“), customers, participants in events, recipients of newsletters and other communications, service providers and other contractual partners, as well as other entities or their respective contact persons and employees (hereinafter “you“).

 

Personal data we collect

We may collect the following types of information:

• Personal Information: Includes name, email address, phone number, and other contact details provided when you interact with our website, sign up for newsletters, or contact us directly

• Usage Data: Information about how you access and use our website (including IP address, browser type, and pages viewed) and social media presences
• Communication and content data
• Bank information
• Financial and asset data
• Photo, video, and audio recordings of events or meetings
• Other information.

We receive most personal data directly from you (e.g., when communicating with you). However, we may also collect personal data from third parties (e.g., from persons authorized by you) or from publicly accessible sources (e.g., commercial register, media) or generally from the internet, as far as this is legally permissible.

 

If you disclose personal data about other people to us (e.g., about contact persons, employees), we assume that you are authorized to do so, that this personal data is accurate, and that you have informed the relevant third parties about this Privacy Policy within the legal deadline. This is confirmed by you when disclosing personal data about other people.

 

You are not obliged to disclose your personal data to us. However, it may be that we cannot provide certain contractual services without specific information, or our website or social media presences cannot be fully used.

 

Information we collect through your use of the website

When you access our website, certain technical information may be automatically collected, including:

• The IP address (Internet Protocol address) of the device used to access the website
• The referring website or referrer URL from which you accessed our website
• The internet service provider used to access the website
• The pages, files, or information accessed on the website
• The date and time of access and the duration of your visit
• The amount of data transferred during your visit
• Your operating system and browser type, including certain browser settings or installed extensions
• The HTTP status code indicating whether a request was successful (for example, “200” for a successful request or “404” for a page not found)

This information is used to ensure the security and stability of the website, to analyze usage patterns, and to improve the performance and functionality of our online services.

 

Further, we use cookies on our website. For more information, please refer to our Cookie Policy.

 

Links to social media platforms

The website may also contain links to social media platforms. These are displayed as icons on the website and serve only as links to the respective social media platforms. No personal data of the visitor is transmitted to the respective social media provider, unless the visitor clicks on one of these links and is redirected to the corresponding social media platform. Currently, we include links to the following social media platform:

• LinkedIn: The responsible entity for operating the platform for users in Europe is LinkedIn Ireland Unlimited Company, Dublin, Ireland. Their privacy policy can be accessed at https://de.linkedin.com/legal/privacy-policy.

Our social media presences

We may operate our own presences on third-party social media. If you communicate with us through such social media presences or comment on or share content, we may collect relevant information.

 

We have the right, but not the obligation, to review content before or after its publication and to delete content without notice, as far as technically possible, or to report it to the provider of the relevant platform. In case of violation of decency and conduct rules, we may also report the relevant user account to the platform provider.

 

When visiting our social media presences, data may also be directly transmitted to the relevant provider or collected by them and processed together with other data already known to that provider. This data processing is the sole responsibility of the relevant provider. Further information on data processing by social network providers can be found in the privacy policies of the respective social networks.

 

How we use your personal data

We may use your personal data for the following purposes:

• To provide, operate, and maintain our website and social media presences
• To analyze the use of our website and social media presences, and to improve our website’s functionality and user experience
• To communicate with you regarding our services or respond to
  inquiries
• For marketing purposes, with your consent, including sending
  newsletters and promotional materials
• For providing our services to you
• To assert, exercise, or defend our rights
• For the fulfillment of legal and regulatory obligations (e.g., conducting KYC clarifications)
• To secure and protect our operations, customers, employees and the information and values entrusted to us (e.g., IT, building, facility, and workplace security)
• For other operational or administrative purposes
• For corporate transactions (e.g., purchase of business units or companies, sale of our company or parts thereof, other corporate transactions)
• For other purposes according to separate information or as apparent from the circumstances.

We generally do not perform profiling or automated individual decisions. If we make a decision about you in an individual case that is based solely on automated processing and has legal consequences for you or significantly affects you, we will inform you accordingly. In this case, you will have the right to request a review of the relevant automated individual decision by a natural person.

 

On what legal basis we process your personal data

We may process your personal data based on the following legal grounds, provided a legal basis is required under applicable law:

• The processing is necessary for pre-contractual measures or the fulfillment of a contract to which you are a party
• The processing is necessary for the fulfillment of legal obligations
• The processing is based on your consent
• The processing is necessary to protect legitimate interests (e.g., ensuring the security and protection of our business secrets, assets, systems, and buildings; organization of our business operations; operation of our website and social media presences; compliance with legal requirements and our internal regulations; prevention of misconduct and crimes; handling claims and demands against us; assertion, exercise, or defense of legal claims).

Sharing your personal data and transfer abroad

We do not sell or rent your personal information. We may share your data with trusted third- party service providers to assist in operating our website or business, but only under strict confidentiality obligations.

 

In principle, we process your personal data within our area of responsibility in Switzerland or in other countries with equivalent regulations for the protection of personal data (i.e., particularly EU and EEA countries). However, some of our service providers (e.g., IT providers) and other recipients listed above may also be located in the EU or in any country worldwide, including those that do not guarantee a level of data protection comparable to Swiss law. If personal data is transferred to a country without adequate data protection, we ensure adequate protection through the use of sufficient guarantees (e.g., EU standard contractual clauses) or rely on one of the legal exceptions (e.g., consent).

 

Security of your information

We implement appropriate technical and organizational security measures to protect your personal data. However, please note that no method of data transmission over the internet is 100 percent secure.

 

Retention period

Unless otherwise agreed, we retain personal data only for as long as necessary to fulfil the processing purposes for which it was collected, or for as long as legal retention obligation exist, statute of limitations apply, or overriding private or public interest require it. Once the personal data is no longer needed for these purposes, it is generally deleted or anonymized to the extent possible. Any agreement with you to the contrary, allowing for a longer retention period, remains reserved.

 

Your rights

Within the framework of applicable law and subject to the corresponding prerequisites, you have the right to access, correct, or delete your personal data and to withdraw your consent to the processing of your personal data at any time with effect for the future, if the processing of personal data is based on your consent. Requests related to these rights should be directed in writing or by email, including proof of identity, to the contact point mentioned at the beginning.

 

You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails.

 

Further, you are entitled to complain to the competent data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

 

Changes to this Privacy Policy

We may amend this Privacy Policy at any time without prior notice. Changes apply from the publication of the amended Privacy Policy. The version published on the website is valid.